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This CVS of the future



In November, CVS completed the acquisition of Aetna, the largest healthcare contract, worth $ 69 billion. Now CVS is flying three HealthHub stores in X'While with a healthcare complex that can be a pharmacy. the future.
The new HealthHubs fits in CVS ( CVS ) Larry Merlot's ambitious plan has transformed 9,800 stores of his company into "Healthcare". CVS wants to equip its extensive network of stores with a wide range of healthcare services to protect against competition from Amazon ( AMZN ) and the merger waves in the industry. ] "The service component will be an element that is difficult to reproduce on the Internet," Merlot said at a conference last year.

CVS already has 1
100 MinuteClinics functions that offer basic acute throat care or ear infections. But his HealthHub stores are much better suited for the treatment of patients with chronic illnesses, such as diabetes and respiratory diseases. Updated stores, with on-site nutritionists, nurses practicing, laboratory services and medical supplies on shelves, indicate that CVS wants to move its stores outside of snacks and toothpastes.

"Do you need to have half a year for greeting cards? Perhaps not. But how many different types of shampoo do you need?" said Lisa Gill, a health care analyst at JP Morgan.

Stores in the Yunnan substitute for weaker areas such as greeting cards, 20% more room space for medical products, such as asthma and sleep apnea, as well as iPads that research healthy and health programs.

Ever since they recently bought Aetna, said Ross Muken, an analyst at Evercore's ISI. CVS wants to introduce a "holistic approach to healthcare", he added.

  CVS flies three stores

Spiral health care

CVS begins with a great advantage. For many years she insisted on protecting her health: she bought a Caremark pharmacy manager over ten years ago. In 2014, the company bought Omnicare to expand its business among patients with chronic illness and stopped selling tobacco.

This is the largest pharmacy network in the country, and almost 70% of the US population lives three miles from the CVS store.

Healthcare professionals for 30,000 people also make their HealthHub strategy reliable for consumers: "In the healthcare system, one of the most trusted advisers is a pharmacist," Hill said.

CVS bought Aetna to create a giant customer base: it collects a health insurance premium of about 39 million Americans. The company believes that acquisition will help reduce costs and increase profits from these plans.

But these stores will face competition from emergency clinics that come across the country as well as retailers like Walmart, who also make a game of healthcare.

  US spends twice as much on health care as its colleagues

CVS resets patients with chronic diseases as a key means of reducing costs. Patients with chronic illnesses are the most expensive for insurance in the United States. The condition is about 80% of the $ 3.5 trillion of annual health expenditure: heart disease, diabetes, hypertension, asthma and mental health.

"Here we see great opportunities. People with diabetes, asthma, and cardiovascular disease – we know their name," Merlot said last year. "They do not reach their best health." Shops in X'stoun will also have more rooms for the care of the sick, as well as classes for health and nutrition workshops. In X'thoune, for example, there is a class with the American Heart Association.

Although X-Yuston stores will not have doctors on the site, CVS collaborates with TelaDoc, a virtual healthcare platform that integrates physicians and patients.

Avoiding excursion

CVS wants Patients come to their stores for more minor conditions than to go to the emergency department, which is the most expensive option for insured persons such as Aetna. Excursions to the ER can trigger providers for thousands of dollars each visit.

"Think about the number of visits that end in the emergency department," Merlot said. "They could be seen at a retail clinic for a fraction of the cost."

  HealthHub stores are much better suited for the treatment of patients with chronic illnesses such as diabetes and respiratory diseases.

"If there is a community where there is a high level of they will have experts located in those stores offering information support, places for clients to get supplies, places to work with weight loss and check the level of insulin, "said Muken.

  Many Americans support Medicare for all. , but it's not universal
while others may have blood labs and offer vaccines. In addition, SmileDirectClub pilot works for dental services in six stores. payment for the client's visit, instead of writing a check for a visit to the EP. In 90% of cases, when patients are attending a primary health care clinic, the recipe will be written, says Jill.

Consequently, CVS must complete these requirements. And if customers stay in the store and the pharmacy fills in their recipe, CVS hopes that they will be able to buy an additional service in the store or one of the new healthy snacks of CVS. to this story.


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