Passengers told CNN Sunday that they were left to hang for about three hours.
Emmy Palmer said she and her friend were sitting about three stories high with three other women in
The injured line ran between Disney's Caribbean beach resort and Epcot, Palmer said.
The fire department arrived about 45 minutes after the check-in, Palmer said, but it took her and her friend several hours to evacuate.
Courtney Cole, who was killed with a boyfriend and six other people in another gondola, said passengers were told there was water and first aid under the seats.
Cole said she and her boyfriend, Aaron Murray, saw a woman being taken out on a stretcher.
"Evacuating two people while disconnecting from Sky Disney World Skyliner … can be very slow with 1
Cole stated that the incident would not stop her from returning to Disney and going to Skylineer again.
"Disney handled the situation well, given the circumstances," Cole said. "Accidents happen … I don't blame anyone.
There were no reports of injuries, according to WKMG.
Skyliner opened to the public on September 29th. It will remain closed" until we review details related to it. idle, "Disney noted on WKMG.
Passengers who were stranded were compensated with free park tickets and gift cards, Palmer and Cole noted.