The FAA initiated an investigation in February 2018, reports the FAA.
"Since then, the FAA has been directing the development of a comprehensive solution to the methods and processes used by Southwest Airlines to determine these performance data," the FAA said
. She referred to FAA officials and agency papers that indicated that the airline staff made mistakes that forced the pilots to calculate the wrong weight of aircraft on take-offs.
Errors were described as "systemic and significant," occasionally triggering reports of take-off weights of 1000 pounds lower than the actual weight of the aircraft. Herbert Kelleher, Founder of Southwest Airlines, dies at 87 ”
Southwest LUV ) said in a statement to CNN Business that there is "a constant effort to track and voluntarily report FAA operational data so that we can mumble on and eliminate any operational risks. "
The airline added that it has already introduced control and procedures for solving weight and balance problems. Southwest said it shared these activities with the FAA.
"Southwest believes that the controls and procedures we introduced during 2018 expanded our weight and balance program and resolved issues that we first reported to the FAA," added the airline.
The FAA did not engage in any incident with major discrepancies. But the agency said in its CNN Business statement that "it will not close its investigation until it is satisfied that the corrective actions of the Southwest region are consistent and sustainable."
operative accident "as a result of a labor dispute with mechanics.
Southwest said in a statement to CNN Business of the past few days that the percentage of" off-service aircraft "with maintenance issues in its fleet more than doubled last week.
"We demand that all of the deck arms on the deck address service points so that we can immediately return the aircraft to service," said a Southwest representative in an email.